Student Saved Quiz and Cannot Access

If the exam is set up with a time limit, for example, 2 hours, the clock starts once the student starts the exam. If the student saves the exam and returns 4 hours later, they cannot continue. If you want to give the student a second chance to complete the exam. You have some choices:

• You can give them special access to the exam and add more time, for instance, another 2 hours.
• You can reset the student’s attempt, and as long as the exam window is still open, they can retake the exam. (See below, Reset Exam Attempt)
• If the student did not submit the exam but has finished it, you can submit on their behalf. (See below, Submit Quiz on Student’s Behalf)

I Cannot Find the Student Quiz Attempt

If a student contacts you and says they completed their exam, but you don’t see it, they may not have submitted it, and it may still be in progress. You can check for exams in progress and decide what you want to do from there.

• Assessment > Quizzes
• Click the dropdown arrow by the quiz name
• Choose Grade
• Click Show Search Options
• From here on, select Restrict to: Choose Users with attempts in progress (1)
• Click the magnifying glass to search (2)
• You will now see all the students that have started their exams but have not completed it.

Submit Quiz on Student’s Behalf (Attempt in Progress)

• If the student has completed the exam but forgot to submit it (or had a computer issue), you can submit it on the student’s behalf.
• Assessment > Quizzes
• Click the dropdown arrow by the quiz name
• Choose Grade
• Click Show Search Options
• From here on the Restrict to: Choose Users with attempts in progress
• Click the magnifying glass to search (2)
• You will now see all students who have started the exam but have not completed it. From here, you can click the submit icon. (3)
• A pop-up window will ask if you want to enter the quiz as the user. Choose Yes; you will then be taken into the exam, and you can then submit the Quiz on the student’s behalf.