Troubleshooting Respondus Lockdown Browser
If you are having issues with your Respondus Lockdown Browser, please see if your question can be answered with the resources below.
- Set up Respondus Lockdown Browser
Frequently Asked Questions:
If you have set up the Respondus Lockdown Browser, students cannot access the exam and are getting this error or one like it. “There is a problem with the LockDown Browser settings for this exam. The instructor needs to use the LockDown Browser “dashboard” to enable the settings for this exam.
Log into the Respondus Lockdown Browser Dashboard to activate the browser.
Click Assessment > Quizzes
If you get this screen, click Continue to Lockdown Browser.
Once you are in the browser, you will see the message below: Your Settings Have Been Updated! Copied courses require instructors to access the LockDown Browser dashboard before students can take exams. You just did that, so you’re all set!
Have the students lock back into the exam. They should not have any further issues.
