How to Prepare for an Exam with LockDown Browser
Make Sure Your Browser is Updated
- We recommend using Chrome.
Please install the latest version of Lockdown Browser on your computer well before your exam.
Lockdown Browser Installation and Update
- New Installation: If you want to install a clean, new version, please uninstall any other version installed from other sources. Sheridan students are to download LockDown Browser only from the sources below:
- Download and install the latest version of LockDown Browser. This link can also be accessed from the quiz launch page.
- You can also download the software from Sheridan’s AppsAnywhere
- The installation is quick.
- Update: If you need to update your Respondus LockDown Browser, here is a quick guide to determine the version number and how to update it.
Prepare your Environment
Note: The LockDown Browser will prevent you from accessing other websites or applications. You cannot exit the quiz until you complete and submit all questions.
- Before taking the exam, complete a practice quiz your instructor has set up, if available. This step will help you identify and address potential issues before your exam, ensuring a smooth experience during the actual exam.
- Ensure you’re in a quiet location where you won’t be interrupted.
- Power off all mobile devices and other wearable technology.
- Clear your desk of all external materials, including books, papers, other computers, or devices.
- Remain at your desk or workstation for the duration of the test.
- If you are taking an in-class exam, run the System Check if your instructor asks you to.
If you encounter any issues during the Startup sequence or have trouble with your microphone or webcam, visit the Lockdown Browser Help Centre.
Accessibility
Visit the Accessibility with Respondus page for more information about how LockDown Browser meets web content accessibility requirements and how it works with assistive technologies.
Escalation and Support
Support Before/During Exam
For any quiz-related issues:
- If you encounter an issue with the LockDown Browser, try restarting your computer. If you still have allotted time for the exam, restarting it should not be a problem.
- Immediately notify your instructor with details. Be sure to collect as much information as possible about the issue and attach it to your email.
- Work with your instructor to arrange an extension or an alternative solution to address the challenge.
