SLATE Training & Support for Instructors and Students
Our training and support specialists can assist you with your SLATE questions. The support includes, but is not limited to the following: creating a grade book, adding content, creating a quiz or assignment, creating a rubric, setting up your virtual classroom, and any other question you have about SLATE. They also offer 1:1 support via phone or virtually.
Please contact the SLATE Support Team, email@example.com
Instructors are also able to schedule 1:1 SLATE training sessions with our SLATE trainers.
Our E-Learning Designers support faculty in implementing the design and development of hybrid and online courses and course components. They assist faculty in identifying sound techniques and practices to enhance student learning.
Our Media Development team can create multimedia content including games, interactive course tools, simulations, and much more.
Consult with them and collaborate to find the best approach for your course. Jonathan Eger, firstname.lastname@example.org or Damian Domagala, email@example.com or Song Ho Ahn, firstname.lastname@example.org
IT Service Desk
I am having issues:
- Logging into SLATE or any Sheridan Enterprise System
- My enrolment in SLATE is incorrect (I am in the wrong class)
- I dropped or added a class and waited for 24hrs and my enrolment is still incorrect
Consult the Student Tech Essentials Website
Follow this link to Chat with an IT Agent
Use this link to Contact IT
Call IT ServiceDesk @ 905-845-9430 Ext. 2150 or Email Service Desk