SLATE Training & Support for Instructors and Students

Our training and support specialists can assist you with your SLATE questions. The support includes, but is not limited to the following: creating a grade book, adding content, creating a quiz or assignment, creating a rubric, setting up your virtual classroom, and any other question you have about SLATE. They also offer 1:1 support via phone or virtually.

Please contact the SLATE Support Team,

Instructors are also able to schedule 1:1 SLATE training sessions with our SLATE trainers. 


E-Learning Designers

Our E-Learning Designers support faculty in implementing the design and development of hybrid and online courses and course components. They assist faculty in identifying sound techniques and practices to enhance student learning.

Please contact Humaira Siddiqui,, x2806, or Peter DeCourcy,, x8700, if you have any questions.


Media Development

Our Media Development team can create multimedia content including games, interactive course tools, simulations, and much more.

Consult with them and collaborate to find the best approach for your course. Jonathan Eger, or Damian Domagala, or Song Ho Ahn,


IT Service Desk

I am having issues:

  • Logging into SLATE or any Sheridan Enterprise System
  • My enrolment in SLATE is incorrect (I am in the wrong class)
  • I dropped or added a class and waited for 24hrs and my enrolment is still incorrect

Consult the Student Tech Essentials Website

Follow this link to Chat with an IT Agent

Use this link to Contact IT

Call IT ServiceDesk @ 905-845-9430 Ext. 2150 or  Email Service Desk