{"id":26025,"date":"2024-06-10T17:36:30","date_gmt":"2024-06-10T17:36:30","guid":{"rendered":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/?p=26025"},"modified":"2026-09-22T14:09:56","modified_gmt":"2026-09-22T14:09:56","slug":"sheridans-respondus-student-guide","status":"publish","type":"post","link":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/sheridans-respondus-student-guide\/","title":{"rendered":"Respondus LockDown Browser: Student Guide"},"content":{"rendered":"\n<h2>How to Prepare for an Exam with LockDown Browser<\/h2>\n\n\n\n<h3>Make Sure Your Browser is Updated<\/h3>\n\n\n\n<ul><li>We recommend using Chrome. <\/li><\/ul>\n\n\n\n<p>Please install the latest version of Lockdown Browser <b>on your computer well before your exam. <\/b><\/p>\n\n\n\n<h3>Lockdown Browser Installation and Update<\/h3>\n\n\n\n<ul><li><strong>New Installation:<\/strong> If you want to install a clean, new version, please uninstall any other version installed from other sources. Sheridan students are to download LockDown Browser only from the sources below: <ul><li><a rel=\"noreferrer noopener\" href=\"https:\/\/download.respondus.com\/lockdown\/download.php?id=299715788\" target=\"_blank\">Download and install the latest version of LockDown Browser.&nbsp;<\/a>This link can also be accessed from the quiz launch page.<\/li><\/ul><ul><li>You can also download the software from Sheridan\u2019s <a rel=\"noreferrer noopener\" href=\"https:\/\/apps.sheridancollege.ca\/eula?redirect=\/\" target=\"_blank\">AppsAnywhere<\/a><\/li><li>The installation is quick.<\/li><\/ul><\/li><li><strong>Update<\/strong>: If you need to update your Respondus LockDown Browser, here is a quick <a rel=\"noreferrer noopener\" href=\"https:\/\/support.respondus.com\/hc\/en-us\/articles\/4409595381787-How-to-determine-the-version-number-for-LockDown-Browser\" target=\"_blank\">guide to determine the version number and how to update it<\/a>.<\/li><\/ul>\n\n\n\n<h3>Prepare your Environment<\/h3>\n\n\n\n<p><strong>Note: The LockDown Browser will prevent you from accessing other websites or applications. You cannot exit the quiz until you <\/strong>complete and submit<strong> all questions.<\/strong><\/p>\n\n\n\n<ul><li>Before taking the exam, complete a practice quiz your instructor has set up, if available. This step will help you identify and address potential issues before your exam, ensuring a smooth experience during the actual exam.<\/li><li>Ensure you\u2019re in a quiet location where you won\u2019t be interrupted.<\/li><li>Power off all mobile devices and other wearable technology.<\/li><li>Clear your desk of all external materials, including books, papers, other computers, or devices.<\/li><li>Remain at your desk or workstation for the duration of the test.<\/li><li>If you are taking an <strong>in-class exam<\/strong>, run the System Check if your instructor asks you to.<\/li><\/ul>\n\n\n\n<p><mark style=\"background-color:#fcb900\" class=\"has-inline-color\">If you encounter any issues during the Startup sequence or have trouble with your microphone or webcam, visit the <a rel=\"noreferrer noopener\" href=\"https:\/\/web.respondus.com\/student-help\/\" target=\"_blank\">Lockdown Browser Help Centre<\/a>. <\/mark><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3>Accessibility<\/h3>\n\n\n\n<p>Visit the <a rel=\"noreferrer noopener\" href=\"https:\/\/support.respondus.com\/hc\/en-us\/articles\/4409595429659-Accessibility-with-LockDown-Browser\" target=\"_blank\">Accessibility with Respondus<\/a> page for more information about how LockDown Browser meets web content accessibility requirements and how it works with assistive technologies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2>Escalation and Support<\/h2>\n\n\n\n<h3>Support Before\/During Exam<\/h3>\n\n\n\n<p>For any quiz-related issues:<\/p>\n\n\n\n<ol type=\"1\"><li>If you encounter an issue with the LockDown Browser, try restarting your computer. If you still have allotted time for the exam, restarting it should not be a problem. <\/li><li>Immediately notify your instructor with details. Be sure to <strong>collect as much information as possible <\/strong>about the issue and attach it to your email.<\/li><li>Work with your instructor to arrange an extension or an alternative solution to address the challenge.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>How to Prepare for an Exam with LockDown Browser Make Sure Your Browser is Updated We recommend using Chrome. Please install the latest version of Lockdown Browser on your computer [&hellip;]<\/p>\n","protected":false},"author":102,"featured_media":26061,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"iawp_total_views":3407},"categories":[27],"tags":[112,257],"acf":[],"_links":{"self":[{"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/posts\/26025"}],"collection":[{"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/comments?post=26025"}],"version-history":[{"count":35,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/posts\/26025\/revisions"}],"predecessor-version":[{"id":27753,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/posts\/26025\/revisions\/27753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/media\/26061"}],"wp:attachment":[{"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/media?parent=26025"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/categories?post=26025"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ltsa.sheridancollege.ca\/digital-learning-support-hub\/wp-json\/wp\/v2\/tags?post=26025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}